30-day return grace period from the date of purchase.

100% refund of the $30 activation fee.

Up to a 100% device refund.

Early termination fee waived.

Members are only responsible for their prorated monthly Membership Plan and any overages or other charges not included in the plan.

Helio will assist you with porting your number back and reestablishing service with your previous carrier.

Helio will also reimburse you for any reconnect fees up to $50 to reactivate with your previous carrier.